📋 Purchase Terms & Conditions
Please read these terms carefully before selling items to Super Technology Studios. By selling to us, you agree to these terms and conditions.
1. Seller Requirements
Identification & Verification
All sellers must provide the following at the time of sale:
- Valid Government-Issued ID: Driver's license, passport, or other official photo identification
- Proof of Address: Recent utility bill, bank statement, or official document showing current residential address
- Age Requirement: Sellers must be 18 years or older
Privacy Notice: Your information is collected in accordance with legal requirements and stored securely.
Data Retention
As per legal requirements, all seller information and transaction records are:
- Stored securely for a minimum of 3 years from the date of transaction
- Used only for legal compliance, fraud prevention, and business records
- Protected in accordance with applicable privacy laws and regulations
- Accessible to law enforcement upon lawful request
2. Stolen Goods & Legal Compliance
Holding Period
To ensure items are not stolen property, we implement the following holding periods:
- General Items: All purchased goods (excluding discs) are held for 14 days before being made available for resale
- Disc Media: Games, movies, and other disc media may be processed immediately
- During this holding period, items are checked against stolen goods registers and databases
⚠️ STOLEN GOODS LIABILITY: If any goods sold to us are discovered to be stolen, you will be held fully responsible for:
- Full Reimbursement: Any and all money paid out for the stolen item(s)
- Damages: Any additional costs, fees, or damages incurred by Super Technology Studios
- Legal Action: Your personal information will be immediately provided to law enforcement
- Criminal Prosecution: You may face criminal charges for selling stolen property
- Permanent Ban: You will be permanently banned from selling to any Super Technology Studios location
Seller Warranty
By selling items to us, you warrant that:
- You are the legal owner of all items being sold
- Items are not stolen, counterfeit, or obtained through illegal means
- You have the legal right to sell the items
- All items are accurately described and represented
3. Quality Assurance & Testing
Pre-Purchase Inspection
All items go through our quality assurance process:
- Tested & Verified: All items are checked and tested in working condition before purchase
- In-Store Demonstration: You will be shown the item working in-store prior to completing the sale
- Condition Assessment: Items are graded for cosmetic and functional condition
- Fair Pricing: Offers are based on tested functionality, age, and market value
Note: If an item fails our testing process, we reserve the right to decline the purchase or adjust the offer accordingly.
4. Resale Customer Warranties
When you purchase second-hand items from us, the following warranties apply:
Game Warranties
- All Games: Come with a 3-year warranty
- Covers defects in the disc/cartridge that prevent gameplay
- Does not cover damage caused by misuse or improper storage
Console Warranties
- All Consoles: Come with a 1-year warranty
- Covers manufacturing defects and hardware failures
- Does not cover physical damage, water damage, or user modifications
Warranty Claims
To make a warranty claim, you must present:
- Original Receipt from Super Technology Studios, OR
- Club Membership with receipt on file in our system
- Proof of purchase is required for all warranty exchanges - no exceptions
5. Returns & Refund Policy
Change of Mind Returns
IMPORTANT: Change of mind returns are eligible for STORE CREDIT ONLY - no cash refunds will be provided.
- Store Credit: Returns for change of mind receive store credit at the purchase price
- 30-Day Limit: ALL returns must be made within 30 days of purchase
- NO Refunds After 30 Days: Absolutely no refunds, exchanges, or store credit after 30 days from purchase date
- Condition Required: Items must be in original condition with all accessories and packaging
Defective Items
For items covered under warranty that are defective:
- Eligible for exchange or repair during warranty period
- Must have original receipt or club membership on file
- Item must not show signs of physical damage or misuse
Receipt Requirements
- Returns: Original receipt required for all returns and exchanges
- Club Members: Receipt must be on file in our membership system
- No Receipt: Returns cannot be processed without proof of purchase
6. General Terms
Right to Refuse
Super Technology Studios reserves the right to:
- Refuse any purchase for any reason
- Reject items that don't meet our quality standards
- Decline purchases from sellers who cannot provide required identification
- Ban sellers found to be in violation of these terms
Payment Methods
- Cash: Payments under $20 made in cash at the counter
- PayID: Payments over $20 made via PayID transfer
- Store Credit: Optional store credit available at same value as cash offer
Pricing
- All offers are based on current market value, condition, and demand
- Prices listed on our website are estimates and subject to change
- Final offers made after in-store inspection and testing
- We reserve the right to adjust offers based on actual condition
Modifications to Terms
Super Technology Studios reserves the right to modify these terms and conditions at any time. Continued use of our services constitutes acceptance of any changes.
Questions? Contact us at any Super Technology Studios location or visit supertechstudios.shop/we-buy for more information.